Vendor: Salesforce, Inc.
Category: CRM
Best for: Small business (1–50), Mid-market (51–500), Enterprise (500+)
The world's #1 CRM for sales teams.
Overview
Salesforce Sales Cloud helps sales teams manage leads, opportunities, accounts, and forecasts on the world's leading CRM platform. Einstein AI scores leads, automates data entry, and surfaces next-best actions while pipeline management, CPQ, and territory planning scale revenue operations from SMB to enterprise.
Features
- Lead and opportunity management
- Account and contact management
- Sales pipeline and forecasting
- Einstein AI lead scoring and insights
- Workflow automation and Process Builder
- CPQ and quote management
- Territory and quota management
- Activity tracking and email integration
- Reports, dashboards, and analytics
- Mobile app and offline access
Pricing
- Starter: $25 (per user / month)
Lead, account, and opportunity management.
- Lead management
- Account management
- Opportunity tracking
- Email integration
- Professional: $80 (per user / month)
Forecasting, campaigns, and collaboration.
- Forecasting
- Campaign management
- Products and price books
- Reports and dashboards
- Enterprise: $165 (per user / month)
Workflow automation and territory management.
- Workflow automation
- Territory management
- Advanced permissions
- Sandbox
- Unlimited: $330 (per user / month)
Premier support and full platform access.
- Premier success plan
- 24/7 support
- Developer Pro sandbox
- Einstein AI
Integrations
- Slack
- Microsoft Outlook
- Gmail
- HubSpot
- Marketo
- DocuSign
- Tableau
- MuleSoft
Deployment
- Cloud, SaaS, Web-Based
- Mobile — iOS
- Mobile — Android
Support
- Phone
- Live Chat
- Knowledge Base
- Dedicated Account Manager
- 24/7 Live Support
Languages
- English
- French
- German
- Spanish
- Portuguese
- Japanese
- Chinese
Alternatives in CRM
- NinjaPipe (Grid Score 4.4)
- Insightly (Grid Score N/A)
- HubSpot CRM (Grid Score N/A)
- SugarCRM (Grid Score N/A)
- Freshsales (Grid Score N/A)
- Zoho CRM (Grid Score N/A)
- Close (Grid Score N/A)
- Pipedrive (Grid Score N/A)