Vendor: Chatfuel Inc.
Category: AI Chatbots
Best for: Small business (1–50), Mid-market (51–500)
AI chatbots for WhatsApp, Instagram, and Facebook.
Overview
Chatfuel helps businesses automate customer conversations on WhatsApp, Instagram, Facebook Messenger, and websites. AI-powered bots handle FAQs, collect leads, and process orders while live chat lets agents take over. No-code builder and templates get bots live in minutes for ecommerce, agencies, and customer support.
Features
- No-code chatbot builder
- WhatsApp Business API bots
- Instagram and Facebook Messenger bots
- AI-powered FAQ and intent matching
- Live chat agent handoff
- Lead forms and CRM integration
- Ecommerce catalog and order tracking
- Broadcast and drip campaigns
- Analytics and conversation metrics
- Templates for support and sales
Pricing
- Free: Free (per month)
Up to 50 conversations per month.
- 50 conversations/month
- Facebook Messenger
- Basic AI
- Templates
- Startup: $24 (per month)
WhatsApp and higher conversation limits.
- 1,000 conversations/month
- Live chat
- CRM integration
- Pro: $120 (per month)
Instagram, broadcasts, and team inbox.
- 5,000 conversations/month
- Broadcasts
- Team inbox
- Enterprise: Contact sales (per month)
Custom limits and dedicated support.
- Custom limits
- Dedicated support
- API access
- SLA
Integrations
- Facebook Messenger
- Shopify
- HubSpot
- Zapier
- Google Sheets
- Stripe
Deployment
- Cloud, SaaS, Web-Based
- Mobile — iOS
- Mobile — Android
Support
- Live Chat
- Knowledge Base
- Community Forum
Languages
- English
- French
- German
- Spanish
- Portuguese